Guests and customers from around the world will feel particularly welcome and valued if customer-facing staff are able to speak to them in their own language. As such, the ability to speak several languages is a highly desirable asset in the hospitality industry. At CLT Ltd our training helps all types of hospitality staff communicate more effectively.


English for Hospitality

With the increase in the number of foreign employees in the UK hospitality industry, learning English to communicate effectively in the workplace with colleagues and customers is essential. Kitchen porters, chefs, bar staff, waiters, receptionists, housekeepers and concierges have all benefited from our tailored training.

Working with Jane and the team at Commercial Language Training has been a joy. They are able to assess the levels of English for all members of our staff and provide workshops and content tailored to develop their skills. The workshops focus on hospitality English which enables our staff to build their confidence and help them grow in their careers.

The feedback on our staff’s progress is thorough, detailed and professional. They also provide all the materials and official certificates to present to the staff so they feel a real sense of achievement.

I will continue to work with Jane and the team in the future and look forward to seeing the progression of our staff go further. –  Head of Talent, The Birley Clubs

Hawksmoor Restaurants Case Study Wahaca Restaurants Case Study The Ivy Collection Case Study

Why Choose CLT Ltd for your English for Hospitality Training?

  • Total Flexibility

Do you want one-to-one training or a course for a class of up to 15 delegates from your organisation? You decide! Your course can be tailored to suit your specific requirements.

  • Learn whenever and wherever is best for you

You can choose to learn at a time to suit your work schedule – whether in the morning, over lunch, in the afternoon, evening or at the weekend. No need to waste time on travel, we can come to you. We can also conduct lessons online via Skype, Zoom, MS Teams and WebEx.

  • Focus on what you need to learn

Your course will be structured to incorporate those words, phrases, and terminology which are specific to your business.

  • Free Consultation

Before you start your course, we’ll discuss your current abilities in your target language and your objectives. In this way we can ensure that your course delivers exactly what you need.


Hawksmoor and CLT have been working together for four years and we would highly recommend CLT to any company that is willing to invest in their staff and their personal development.

CLT recognises that every student has different development needs therefore all classes are tailored to a certain level of spoken and written English as well as paying attention to every student’s individual needs.

HR Manager, Hawksmoor